| {{ __('Ticket No') }} | {{ __('Customer') }} | {{ __('Subject & Details') }} | {{ __('Category') }} | {{ __('Priority') }} | {{ __('Status') }} | {{ __('Submitted') }} | {{ __('Action') }} |
|---|---|---|---|---|---|---|---|
| #{{ $ticket->ticket_no }} |
{{ $ticket->customer->customer_name ?? 'N/A' }}
ID: {{ $ticket->customer_unique_id }} ({{ $ticket->ppp_username }})
|
{{ $ticket->subject }}
{{ $ticket->description }}
|
{{ __($ticket->category) }} | @php $priorityClass = match($ticket->priority) { 'high' => 'bg-danger-subtle text-danger border border-danger-subtle', 'medium' => 'bg-warning-subtle text-warning-emphasis border border-warning-subtle', 'low' => 'bg-success-subtle text-success border border-success-subtle', default => 'bg-secondary-subtle text-secondary' }; @endphp {{ __(ucfirst($ticket->priority)) }} | @php $statusClass = match($ticket->status) { 'open' => 'bg-warning-subtle text-warning-emphasis border border-warning-subtle', 'in_progress' => 'bg-primary-subtle text-primary border border-primary-subtle', 'resolved' => 'bg-success-subtle text-success border border-success-subtle', 'closed' => 'bg-secondary-subtle text-secondary border border-secondary-subtle', default => 'bg-secondary-subtle text-secondary' }; @endphp {{ __(ucfirst(str_replace('_', ' ', $ticket->status))) }} | {{ $ticket->created_at->diffForHumans() }} | |
|
{{ __('No Tickets Found!') }}
|
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